Payments: If you want to pay with banknotes value as 50 €, 100 € and up, you should know the rules that determine a limit in which the driver is responsible to change, usually just to 20 euros. If a passenger wants to pay a ticket from this minimum value, like 20 euros or less and the driver don’t have change, the taxi driver must leave the vehicle and stopping the taximeter to get the change . If the ticket is more than 20 €, for example € 50 and up, and the driver does not have change, You should go find change but in this case the taximeter will not stop and the expense of this time is to the passenger. There are many taxi drivers can charge through credit card, but if You only have this way to pay, You must consult to the driver.
Advice for students of Spanish courses in Spain: TAXI - Part 2
Invoice: Taxi receipts must include the taxi license, usually stamped on the receipt. Taxi driver must also include the price of the route, date, number of ID identity and his signature. You can request on the origin and destination of route and the time and rate applied. You can also ask to fill all details of receipt.
Claims: Taxi drivers must have complaint forms available to passengers. If they refuse to facilitate them or say they do not have forms, you can make a claim by mail, email, phone or fax, to the municipal office or official agency of the Autonomous Community. To do this you must request an invoice and check that comes with the basic data. As extra precaution you can always take note of the car registration, time and location to make the complaint.
Passenger’s Rights: Usually it is established by municipal ordinance regulating taxi for each city. Among the basic rights You can choice the route most appropriate, and you can request the volume up or down on control the radio or other audio and video equipment in the taxi.
Lost property: If an object is left in the taxi, you can go to the lost property office in the city.
Image: Taxi 2/2. Advice for students of Spanish courses in Spain. Picture by blu-new.org http://goo.gl/E6VOiI
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